2012
First intervention
16,200
People reached
4
Projects
1,765,535€
Budget spent
Context
The situation in Jordan continues to be deeply affected by the Syrian regional crisis, now in its fourteenth year. The country hosts around 1.1 million refugees and asylum seekers, a figure representing 11% of the total population. As of December 2025, there were over 427,000 Syrian refugees registered with UNHCR, in addition to around 30,000 people from Iraq, Yemen, Sudan and Somalia. In addition, 2.5 million Palestinian refugees are registered with UNRWA (United Nations Relief and Works Agency for Palestine Refugees in the Near East). The vast majority of the Syrian population (82.8%) lives outside official camps, integrated into host communities where they often reside in makeshift accommodation, tents or overcrowded flats lacking minimum safety standards.
Although the collapse of the Assad regime in December 2024 initially prompted some 173,000 refugees to return to Syria, this flow gradually diminished throughout 2025. The decline in returns was compounded by a marked deterioration in the quality of life in Jordan, where the pressure on the most vulnerable groups has become unsustainable. Extreme poverty affects 66% of Syrian refugees, who live on less than $5.50 a day.
This economic fragility is confirmed by rising average debt, amounting to 1,225 JOD per person, and by the fact that 69% of households live in unsanitary conditions, lacking natural light or proper electrical installations. These dynamics make the stability of refugees in host communities increasingly precarious, fuelling urgent and structural humanitarian needs.
INTERSOS’ intervention
Present in Jordan since 2012, INTERSOS focused its interventions in 2025 on the Protection sector, operating in the governorates of Irbid, Amman, Mafraq, Ma’an and Karak. The work has primarily targeted marginalised populations, including refugees, asylum seekers and people with disabilities, through an integrated response model combining specialist support and community participation.
Our work focused on protection activities, ensuring that high-risk households received individual case management for the most vulnerable, psychosocial support and financial assistance. At the same time, the organisation promoted community engagement through information sessions, awareness-raising campaigns and structured dialogues. These initiatives not only informed citizens about their rights but also enabled the constant monitoring of the population’s needs and gaps in available services, contributing to the regular drafting of protection context analyses.
Throughout the year, INTERSOS has adopted a Community-Based Protection approach, which aims to place the affected population at the centre of the humanitarian response, strengthening their capacity for self-protection. In 2025, INTERSOS worked directly with community members and civil society organisations to co-design local initiatives aimed at preventing risks. Through the provision of specific funding (Seed Grants) to previously trained local community organisations, INTERSOS supported the development of autonomous, evidence-based projects. This process forms part of a broader localisation strategy, aimed at the gradual transfer of protection services and activities to national non-governmental partners, thereby ensuring the sustainability of interventions and the strengthening of the local community network.
